Heidi Smith

Programme Manager (Associate)

A highly Experienced Program Manager with over 15 years online gaming experience, working with both start-ups and enterprise organizations, wearing many hats that range from Compliance Manager to Program / Project manager and Head of Delivery; delivering complex multi-territory programs with a full product suite (casino, bingo, poker, sportsbook, online & land-based) in a number of regulated markets such as UK (UKGC), Italy, Netherlands, Nigeria, Czech Republic, Slovakia, Poland, New Jersey, Pennsylvania, Malta & Alderney.

Experience extends across all phases and deliverables required to successfully deliver a large, complex business change and transformation program. Has an in-depth understanding of the day to day running of a gambling operation and the regulatory, operational, service delivery & customer engagement frameworks that underpins it.

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